FAQ

Where do you deliver?

Within the United States only. All orders qualify for free standard shipping with no minimum purchase.

When will my order arrive?

Allow 1–2 business days for processing, then an estimated 3–5 business days in transit. Total estimated delivery is 4–7 business days. Order cutoff is 3:00 PM Eastern Time. Processing and transit business days are Monday–Friday, excluding public holidays.

How do I choose my size?

Check each product’s size and fit information. Sizing can differ between styles. Email us before ordering if you need assistance.

Can I return an item?

Contact us within 30 days after delivery. Eligible items must be unused, unworn, unwashed, and in original condition with original packaging and tags. For damage, defects, or incorrect items, contact us within 14 days with photos. See Returns & Refunds for shipping responsibility and the full conditions.

Can I change or cancel an order?

Email us as soon as possible. We review requests against the order status and cannot guarantee a change after processing or dispatch.

How do I get help?

Rosenberg Dry Goods
3921 13th Ave, Brooklyn, NY 11218, USA
Email: info@rosenbergwear.com
Phone: +1 718-853-5832

All hours are Eastern Time (America/New_York). Monday–Thursday: 10:30 AM–5:45 PM; Friday: 11:00 AM–2:00 PM; Saturday: closed; Sunday: 11:00 AM–5:45 PM. We aim to respond within 24 hours. Store opening hours are separate from order processing days.